Frequently Asked Questions
Everything you need to know about shopping with Melanie Lyne.
What is your return policy for online orders?
We offer a 30-day return policy for most unworn items with original tags attached. Items marked as 'Final Sale' cannot be returned or exchanged.
How can I track my shipment?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website.
Do you offer international shipping?
Currently, Melanie Lyne ships exclusively within Canada and to the United States. Shipping rates and delivery times vary based on your location.
Which payment methods do you accept?
We accept major credit cards including Visa, Mastercard, and American Express, as well as PayPal and Melanie Lyne gift cards.
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on your body measurements.
Can I return an online purchase in-store?
Yes, online purchases can be returned to any Melanie Lyne boutique. Please ensure you bring your electronic invoice and the original form of payment.